Support

 Migraine Tracker - Support & Help Center

Welcome to Migraine Tracker Support

Thank you for using Migraine Tracker! This support page provides answers to common questions, guides for using the app, and information about our features. If you need additional assistance, please contact our support team.

Getting Started

First Time Setup

1. Onboarding: When you first open the app, you'll see an interactive onboarding tour that explains all key features.
2. Language Selection: The app automatically detects your device language. Supported languages include English, Spanish, Japanese, and French.
3. Recording Your First Attack: Tap the "+" button on the main screen to record your first migraine attack.

Basic Navigation

• Attacks Tab: View and manage all your recorded migraine attacks
• Statistics Tab: See detailed analytics and patterns of your migraines
• Settings Tab: Access app preferences, relief methods, and data export options

Features Guide

Recording Migraine Attacks

How to Record a New Attack:

1. Tap the "+" button on the Attacks screen
2. Set the severity level using the slider (1-10 scale)
3. Select the date and time when the attack started
4. Toggle "Has it ended?" if the attack is ongoing
5. Choose the location of pain (left side, right side, both sides, forehead, back of head, or whole head)
6. Select symptoms you're experiencing
7. Identify potential triggers
8. Add any notes or additional information
9. Tap "Save" to record the attack

Editing an Attack:

• Tap on any attack from the list to view details
• Tap the "Edit" button to modify information
• Make your changes and save

Deleting an Attack:

• Open the attack details
• Tap "Delete" and confirm

Tracking Symptoms

The app tracks 8 common migraine symptoms:

• Light Sensitivity
• Sound Sensitivity
• Nausea
• Vomiting
• Aura
• Dizziness
• Fatigue
• Visual Disturbance

Select all symptoms that apply to each attack for better pattern recognition.

Identifying Triggers

Track 15 different trigger types:

• Stress
• Lack of Sleep / Too Much Sleep
• Weather
• Alcohol
• Chocolate
• Cheese (Dairy)
• Caffeine
• Hormones
• Physical Activity
• Screen Time
• Dehydration
• Skipped Meal
• Strong Smell
• Bright Light

Regularly tracking triggers helps identify patterns and potential causes of your migraines.

Medication Management

Recording Medications:

1. When recording or editing an attack, scroll to the Medications section
2. Tap to add a medication
3. Enter the medication name
4. Set the dosage
5. Rate effectiveness (1-10) after the attack subsides
6. Record time to relief
7. Note any side effects

Viewing Medication Effectiveness:

• Go to Statistics tab
• Scroll to "Medication Effectiveness" section
• See average effectiveness ratings and usage counts for each medication

Relief Methods

Accessing Relief Methods:

1. Go to Settings tab
2. Tap "Relief Methods" under Health & Wellness
3. Browse 17 different relief methods

Available Methods:

• Dark Room
• Cold Compress
• Warm Compress
• Massage
• Sleep
• Caffeine
• Hydration
• Breathing Exercises
• Warm Shower
• Aromatherapy
• Meditation
• Quiet Environment
• Acupressure
• Yoga/Stretching
• Ginger Tea
• Peppermint
• Magnesium

Each method includes:

• Detailed description
• Step-by-step guide (6 steps)
• Helpful tips (3 tips)

Statistics & Analytics

Understanding Your Statistics:

• Summary Cards: Quick overview of total attacks, this month's count, average severity, and total duration
• Monthly Distribution: Bar chart showing attack frequency by month
• Severity Distribution: Line chart showing severity trends over time
• Top Triggers: Most common triggers identified
• Top Symptoms: Most frequently experienced symptoms
• Medication Effectiveness: Performance ratings for each medication

Using Statistics:

• Review patterns to identify trends
• Share statistics with healthcare providers
• Use insights to adjust lifestyle and treatment

Data Export

Exporting Your Data:

1. Go to Settings tab
2. Tap "Export Data" under Data section
3. Choose PDF or CSV format
4. Share via email, messages, or save to Files

What's Included:

• All recorded attacks with full details
• Complete symptom and trigger history
• Medication records
• Summary statistics

Sharing with Healthcare Providers:

• Export data before appointments
• Email directly to your doctor
• Print PDF for physical records

Frequently Asked Questions (FAQ)

General Questions

Q: Is my data secure?

A: Yes, all your data is stored locally on your device. We don't collect or transmit your personal health information to any servers.

Q: Can I use the app offline?

A: Yes, Migraine Tracker works completely offline. All features are available without an internet connection.

Q: How do I change the app language?

A: The app automatically uses your device language. To change it, update your device language settings in iOS Settings.

Q: Can I backup my data?

A: Yes, use the Export Data feature to create backups. We recommend exporting regularly to preserve your records.

Pro Version Questions

Q: What's included in the Pro version?

A: Pro version unlocks unlimited attack tracking, full statistics access, complete relief method guides, data export features, and priority support.

Q: How do I upgrade to Pro?

A: Open the app and you'll see upgrade options. You can choose weekly or yearly subscription plans.

Q: Can I try Pro features before purchasing?

A: The app will show you what Pro features are available. You can explore the interface before upgrading.

Q: How do I restore my Pro purchase?

A: Go to Settings and look for the restore option, or contact support with your purchase receipt.

Technical Questions

Q: The app crashes or freezes. What should I do?

A: Try closing and reopening the app. If the problem persists, restart your device. If issues continue, contact support.

Q: My data disappeared. Can I recover it?

A: If you exported your data previously, you can re-import it. Otherwise, check if you're logged into the correct account or if the app was reinstalled.

Q: The app won't save my attacks.

A: Ensure you have sufficient storage space on your device. Try closing other apps and restarting Migraine Tracker.

Q: Statistics aren't showing correctly.

A: Make sure you have at least one recorded attack. Statistics update automatically as you add more data.

Feature-Specific Questions

Q: Can I track multiple medications?

A: Yes, you can add multiple medications to each attack and track their individual effectiveness.

Q: How do I filter my attacks?

A: Use the search bar to find attacks by notes, or use date range and severity filters available in the app.

Q: Can I edit relief methods?

A: Relief methods are pre-defined based on medical research. You cannot edit them, but you can add notes to your attacks about what worked for you.

Q: How accurate are the statistics?

A: Statistics are calculated based on your recorded data. The more detailed and consistent your entries, the more accurate your insights will be.

Tips for Best Results

Consistent Tracking

• Record attacks as soon as possible after they occur
• Be consistent with severity ratings (use the same scale)
• Don't skip recording minor attacks - patterns matter

Detailed Information

• Add notes about what you were doing before the attack
• Record all symptoms, even if they seem minor
• Track triggers even if you're not sure they caused the attack

Regular Review

• Check your statistics weekly or monthly
• Look for patterns in your triggers
• Review medication effectiveness regularly
• Share insights with your healthcare provider

Using Relief Methods

• Try different methods to find what works for you
• Follow step-by-step guides carefully
• Combine multiple methods if needed
• Track which methods you used in your attack notes

Troubleshooting

Common Issues and Solutions

Problem: Can't see my attacks

• Solution: Check if filters are applied. Clear all filters or adjust date range.

Problem: Statistics show "No data available"

• Solution: Make sure you've recorded at least one attack with complete information.

Problem: Export feature not working

• Solution: Check device storage space. Ensure you have permission to save files.

Problem: App looks different after update

• Solution: Check your device language settings. The app may have switched languages.

Problem: Relief methods not loading

• Solution: Restart the app. If the issue persists, reinstall the app (your data is stored locally).

Privacy & Data

Your Privacy Matters

• All data is stored locally on your device
• We don't collect personal information
• No data is transmitted to external servers
• You have full control over your information

Data Ownership

• You own all your data
• Export anytime to create backups
• Delete data anytime through the app
• No cloud sync (keeps your data private)

Contact Support

Getting Help

If you need additional assistance or have questions not covered here:

Email Support: [Your support email]

Response Time: We aim to respond within 24-48 hours

When Contacting Support, Please Include:

• Your device model and iOS version
• App version (found in Settings > About)
• Description of the issue
• Steps to reproduce the problem (if applicable)
• Screenshots (if helpful)

Feedback & Suggestions

We love hearing from our users! If you have suggestions for improvements or new features:

• Email us at ygolayoglu@gmail.com
• Include "Feature Request" in the subject line

App Information

Current Version: 1.0

Minimum iOS Version: iOS 17.0

Languages Supported: English, Spanish, Japanese, French

App Size: [Check App Store listing]

Last Updated: [Current date]

Terms & Conditions

By using Migraine Tracker, you agree to use the app for personal health tracking purposes. This app is not a substitute for professional medical advice, diagnosis, or treatment. Always consult with qualified healthcare providers for medical decisions.

Medical Disclaimer:

Migraine Tracker is a health tracking tool and does not provide medical advice. The information provided in relief methods and statistics is for informational purposes only. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

Thank you for using Migraine Tracker. We're committed to helping you manage your migraines better and improve your quality of life.